Technology

Technology built around operations.

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(Technology · 07)

Technology should make operations easier to manage, easier to measure and easier to scale.

The objective is not technology for technology’s sake. Every system should support a practical operating requirement.

We use and implement operational systems to connect information across inventory, customers, warehousing, finance and other managed functions, giving both our teams and your management greater visibility over the business.

Operations Technology

  1. 01

    Stock Replenishment

    Replenishment systems help connect inventory positions with operational requirements, giving teams greater visibility over products requiring attention and helping support more structured replenishment processes.

  2. 02

    Customer Service & Tracking

    Customer service teams need access to useful order and delivery information if they are expected to resolve customer issues effectively. Tracking and customer service systems can bring relevant information together and create clearer workflows for inquiries, deliveries, exchanges and refunds.

  3. 03

    Financial Dashboard

    Relevant sales, operational cost and financial information can be consolidated into management dashboards, creating easier access to the information required to understand business performance.

  4. 04

    KPI Dashboard

    Operational KPIs can be presented through centralized dashboards covering relevant functions, with particular emphasis on supply chain, inventory, logistics and the other areas we manage.

  5. 05

    Warehousing & Stock Management

    Warehouse and inventory systems support the receiving, storage, movement, fulfillment and reconciliation of stock. By connecting physical inventory with operational data, teams can maintain greater visibility and reduce dependence on fragmented manual processes.

  6. 06

    Integrations

    Where appropriate, operational systems can connect with existing e-commerce, courier, finance and other business platforms. The objective is to reduce unnecessary duplication and create more consistent information across the operation.

  7. 07

    Hardware

    Operational technology extends beyond software. We can coordinate the hardware needed to support systems and teams, including laptops, desktop computers, barcode scanners, barcode printers and other operational equipment.

Software built for
the businesses we support.

(Technology Products · 03)

Alongside managing operational technology for our clients, we develop software products designed to solve practical business challenges.

Our technology products bring together operational data, automation and decision-support tools so smaller businesses can work with greater visibility and less dependence on disconnected systems.

  1. 01SectorGrid™An AI-enabled SaaS ERP that helps small manufacturing businesses connect their operations, forecast requirements and recognize potential delays earlier.
  2. 02BetterBuyerBureau™More details soon.
  3. 03tndr+™More details soon.